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Thank you for using Max Online services. We value your comments and feedback on our services.

If you need any assistance, have any questions, or would like to share your feedback, please contact us via any of the methods below.

As personal information you provide to us is strictly confidential, our Client Services officers will require to verify your identity upon receiving any questions related to your personal account information. For quality assurance purposes and to gain a clear understanding of your enquiries, please be advised that all incoming phone calls will be recorded.

Application Form for Adjusting Leverage Ratio

Please note: Clients must ensure there is no gold or silver trading lots in the trading account while in the process of adjusting leverage ratio.

After your request has been received, our Client Services Officers will send you a confirmation email within 3 working days.

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Given Name*

Surname*

MT4 Account*

(9 digits)

Registered Email Address*

Leverage Ratio Required To Be Adjusted:*

Standard A Account (Gold 50 Times & Silver 25 Times) - Auto Closeout will be triggered if net equity falls below 60% of margin ratio in USD.

Standard B Account (Gold 100 Times & Silver 50 Times) - Auto Closeout will be triggered if net equity falls below 60% of margin ratio in USD.

Standard C Account (Gold 200 Times & Silver 100 Times) - Auto Closeout will be triggered if net equity falls below 60% of margin ratio in USD.

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FAQ

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